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Terms & Conditions

1. Before you book:

1.1      Single Bookings: When you decide to confirm your holiday with us, please ensure that you cancel any other flights which may have been held for the same dates/airlines, by other Tour Operators/Travel Agents. Failure to do so, may result in the airline subsequently cancelling the flights we have booked, and additional costs being incurred to re-book.

1.2      Hotel Grades: Most hotels have official star ratings locally, in some cases these cannot always be relied on. We have categorized all hotels throughout our brochures and online to give a general guide. Standards can however vary between hotels of the same class, in different countries, and even in the same country.

1.3      Room Type:

1.4      Child accommodation: Where we offer ‘free child accommodation stays’ at many of our hotels, these are generally based on sharing existing beds in the room. If you require a separate bed, you must advise us at the time of booking, as there may well be a charge added to your booking, or this charge may be payable locally.

1.5      Early Check In Or Late Check Out: Mostly hotel rooms will be available 2pm, and are to be vacated at 12pm, irrespective of your arrival or departure times, unless we have stated otherwise. Should you wish your room to be ready prior to noon on your day of arrival or available after 12 pm for an afternoon or evening departure, it is possible to reserve the room at the time of booking at a cost no greater than the extra night price.

1.6      Activities or Adventures: Activities or adventures which form part of your package, such as diving or paragliding, may require you to be in good physical and mental health. By booking with us you confirm that you and your party are in good health and have no medical history that would make it dangerous for you to participate. You must observe safety instructions at all times. We will only accept responsibility for these activities in accordance with these booking conditions. Please note that they may be subject to minimum numbers and could be cancelled at short notice. In such circumstance, you will receive a full refund of money paid for the excursion or activity in question.

1.7      Hotel overbooking: Overbooking is a situation when the total number of rooms reserved for a certain period of time exceeds the total number of rooms available for sale for the same period due to rarely cases such as guest’ stay extension, various selling platforms, etc.. Unfortunately, we have no control over these circumstances and understand that it can cause extreme grief, especially in situations where you are set on a specific hotel or are split from your travel partners. In these cases, “Open Skies Travel & Tourism” must offer an alternative stay at a hotel with equal or greater value – this usually means somewhere with the same star rating, in a similar location, and offering similar services.

1.8      Meals or Minibar:

1.9      Flight & Airline:

1.10      Travel Documents: Be careful to all necessary visas or documents needed before your travel.

2. Change or Cancellation of Holiday:

Stage Period Prior To Departure Cancellation Charge Per Person
    1 Prior To 51 Days: Loss Of Deposit (At Least 100$)
    2 50 – 31 Days: 50% Of Total Holiday Cost
    3 30 – 21 Days: 60% Of Total Holiday Cost
    4 20 – 8 Days: 75% Of Total Holiday Cost
    5 7 Days Or Less: 100% Of Total Holiday Cost